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Condition & Warranty Information

MCA exclusive & full 1 Year Warranty on all Hardware.  At MCA Computer Systems, we stand behind our products. No matter what type of new, refurbished or used  Sun computer equipment we supply you with, you can be sure it has gone through our rigorous testing process to become MCA certified—custom built, fully tested and guaranteed up to 1 full year from date of shipment. All equipment comes our exclusive warranty & support.

We also offer up to 5 year extended warranty plans.

In all cases,  it is the customers responsibility to have read and understand the definitions of the condition and  warranties of equipment sold or posted on our site.  By use of this site and/ or all transactions, purchases or agreements made with MCA, you agree and understand  to these warranty & condition definitions, along with our terms & conditions.  If you any questions, please contact our office. MCA provides a full 1 year hardware only warranty on all used and refurbished equipment, unless otherwise noted, against any defective part. We do not provide software support or warranty. We are not an authorized reseller.

Industry standard terminology, as provide by the ASCDI

The terms "Refurbished" or "Remanufactured" or "Used" are generally used to describe systems and / or products that have been returned by customers as trade-in's, upgrades, or off-lease. The majority of these equipment are generally NOT DEFECTIVE… more than 95% in some cases ! These products are fully inspected, vigorously tested and professionally repackaged. Our warranties can range from 90 days to 1 year. Educated customers that take advantage of these refurbished deals can save anywhere from 20 to 90% or more !
The term "New Bulk" or "New Pull" or "System Pull" is used to describe components that are removed from usually Unused New Systems that were reconfigured to meet a customers needs. The components were just installed and in many cases generally never even used. Our warranties can range from 90 days to 3 years.  Educated customers that take advantage of pulled components can save anywhere from 10 to 90% or more !
The term "New System" or "New Open Box" is used to describe system bases or chassis that are Unused New equipment and may have never been used. Unless otherwise requested, each system is opened for testing, inspection and may require custom configuration or upgrades, per customer specifications.  Custom integration and system upgrades may include components that are either new system pulls, refurbished, or licensed equipment. Our warranties can range from 90 days to 3 years. Educated customers that take advantage of these custom systems and save anywhere from 10 to 50% or more !  
The term "New" or "Unused" means New Equipment sold outside of the OEMs authorized channels and is used to describe equipment that is  Unused and have never been used. We offer a 1 year warranty on all new & unused equipment
The term "3rd Party" "...Equivalent" "...Licensed" is used to describe products that are equivalent in form, fit and function to the original manufacturer. Generally these items are brand new and have never been used. Our warranties can range from 90 days to 3 years or lifetime for memory and may include a manufacturers warranty Educated customers that take advantage of these equipment can save anywhere from 50 to 150% or more !

 The following definitions are industry technology guidelines and contain information, obtained from the ASCDI,  to simplify, clarify and provide semantic consistency used throughout the secondary market for technology products and services. If you have any questions, please contact MCA for further clarification.

We are not responsible for typographical errors and make every attempt to provide accurate & up to date information.





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